Questions and answers

€9 for 30 days of access, one payment. During that time you can prepare documents for many job ads, within the limit described in the pricing. The match check against a job ad is free.

No. You pay once and access ends by itself after 30 days. Access does not renew automatically, so there is nothing to cancel.

You don't get a second access, only an extension of the current one by 30 days, counted from its end. You extend it in the app: in the menu click “Your access”, then “Extend access by 30 days”. Before you pay, we show a warning with the new end date and you must confirm the purchase. The rules on refunds are on the page Refunds and withdrawal.

No. After buying you get an access key in the order confirmation from Payhip. If you buy in the app, access switches on there by itself. On a phone or another computer you enter this key in the app.

Your access is not lost. The purchase and the access key are saved with us, and the browser remembers the key only for itself. So it won't see your access when you open the app on another phone or computer, in another browser, in a private window or after clearing the site data (e.g. together with cookies).

Just enter the key again. You will find it in the purchase confirmation e-mail, which arrives right after payment at the address given when buying:

• sender: Payhip,
• subject: Thank you for your purchase!,
• the CVabroad logo at the top, text in English.

In this e-mail the key is next to the words License Key:, under the product name “CVabroad – 30-day access”. It has four groups of 5 capital letters and digits, separated by hyphens, for example: A1B2C-3D4E5-F6G7H-8J9K0. Don't confuse it with the “Product Key” or the “Order ID”: those are different numbers. Can't see the e-mail? Check your spam or promotions folder.

Then in the app click “Buy access” in the menu, open “I already have an access key”, enter the key and click “Activate”. Your access returns with the same end date and you pay nothing again.

Can't find the confirmation? Write to support@cvabroad.com from the address used for the purchase or give the order number (Order ID).

The order and payment are handled by the Payhip service, and the payment itself is processed by Stripe. We are the party to the contract (see the Impressum). Payhip sends you an order confirmation with your access key and invoice. €9 is the final price, which includes all applicable taxes.

Consumers in the EU, the EEA and the UK have a statutory right of withdrawal within 14 days of purchase. It ends when the first documents are created, because you first tick a box saying you want us to start immediately. If the service did not work for technical reasons on our side or on the side of our providers (e.g. a failure of our server or of the artificial intelligence), write to us: we consider every complaint individually. Details: Refunds and withdrawal.

Because the documents are created immediately, in less than a minute, while the statutory withdrawal period is 14 days. By ticking the box you say that you want us to start immediately and that you know you lose your right of withdrawal once the first documents are created. The box is not ticked for you, and without it no documents are created. We prefer to ask directly rather than hide it in the terms.

Not to prepare the documents: you write in English, and every sentence in the employer's language has an English translation. But if the ad requires that language, the app asks about your level and enters it truthfully.

Choose “I don't have a CV” and describe your work, education and qualifications in your own words. A CV is created from that.

Yes, if the ad requires one or if you want one. Not every ad requires a letter, so one is not created automatically.

Only if you want. By default the CV is created without a photo; you can add your own professional photo. The photo goes only into the file created in your browser and is not sent to our server.

It shows what share of the most important requirements from the ad can be seen in your CV and answers. The result is about the documents, not about you: you often meet a requirement, it just isn't in your CV. More on the page How it works.

Artificial intelligence (the Claude model by Anthropic), based on your details and the rules for writing a CV in the country where you want to work. We write down the rules from official guides. Before sending, read the translation and correct what is needed: you are responsible for the truth of the details in the documents.

Yes. If you are missing something for the job ad, for example a language or a qualification, and we offer a course available in your country, we show it next to the match result. If there is no suitable course, nothing appears. It is only a suggestion: the documents are created the same way whether you use it or not. We clearly mark our partners' courses.

No. Good documents improve your chance of being invited to an interview, but the employer decides on hiring.

The job ad and your CV reach our server only so we can pass them to the artificial intelligence that writes the documents. We don't save them on the server or in logs. Your browser remembers the texts and finished documents on this device until you delete the site data. We remember files (CV, screenshots, photo) only until you refresh or close the tab with the app; links in the app open in a new tab so that nothing is lost.

No. Anthropic's commercial terms forbid training models on data sent through services like ours. Details are in the privacy policy.

Clear the data of cvabroad.com in your browser settings. Nothing stays on other devices, because progress does not reach the server. Together with your progress, the browser forgets the access key. The access itself stays, and we explain how to restore it here.